Area Manager

At Optus, our vision is to be Australia’s most loved everyday brand with lasting customer relationships. We will do this by creating unique customer connections, being digital everywhere and delivered by our amazing people. Our people are at the heart of our vision and future. It’s through our frontline teams that customers are fully supported in their discovery of Why Optus.

The Role

As an Area Manager, you are responsible for driving sales performance in your geographical area and providing leadership to build a high performing team culture. Managing a number of company owned stores, you empower and develop your teams whilst effectively influencing the performance of these teams and the profitability of your stores.

You are an expert in understanding our products, market area, trends, opportunities and competitor activity. You will lead by example and demonstrate our core values, with a focus on customer dedication, embracing change and innovation, you will have the ability to think both strategically and operationally, whilst successfully implementing the company strategy and contributing to company growth and profitability!

Key Responsibilities:

• Recruit, coach, mentor and develop Store Managers to build successful teams across the area, in line with our Optus values
• Manage key talent to meet the needs of the business today and into the future
• Lead the Optus Sales Program by crafting an environment for it to succeed.
• Provide clear direction and expectations to team members at all times through an effective operating rhythm.
• Develop the skills and knowledge of your broader team through individual and focused mentor sessions
• Cultivate a culture of leadership and development throughout your entire territory
• Collaborate with other departments/business units to ensure necessary support for the achievement of business targets.
• Assist in the career planning of team members and support store managers with succession planning within the store.
• Team engagement and key talent identified with development plans in place with internal progression mapped out

About You:

• Extensive Multi-Site leadership experience
• People, Financial and change management understanding, to a high competency
• Proven understanding of the retail environment including challenges and trends
• Sound knowledge of Telecommunications industry
• Knowledge and understanding of WHS, EEO & Trade Practices
• Strong propensity to lead, customer focused and critical thinking ability
• Team oriented and strong communicator who is adaptive and responsive
• Ability to build strong relationships and has a resilient mentality whilst demonstrating integrity and fairness

So, why Optus?

At Optus, we don’t sit back and let the future happen to us – we’re out there making it! By expanding into new technology and relentlessly improving every day, we’re creating a better tomorrow for all Australians. We believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers.

Optus is a place where we let you innovate. We’re a highly collaborative workplace, and offer a range of perks such as:

• A competitive salary
• Discounts on products and services
• Ongoing training, mentoring and development opportunities

Curious about our culture? Go behind the scenes with our people by searching #OptusLife on LinkedIn.

Please no recruitment agencies, we’ll be managing this role in-house. Any resumes submitted outside of our process will be deemed the sole property of Optus.

As a provider of essential services across Australia, Optus has a critical role in the community through keeping our customers connected to the people they love and the things that matter. It is also our priority to ensure we provide our amazing people and our customers with a healthy and safe workplace environment. In light of the significant risks posed by COVID-19, Optus expects all workers to be fully vaccinated against COVID-19 by 1st December 2021 and will require vaccination for certain roles as well as access to Optus workplaces. Please speak to us if you have any questions about this policy or how it impacts you, including any concerns you might have about meeting this requirement.