Duty Manager
Job Description
Element Richmond Melbourne is looking for a Duty Manager to join the Front Office team on a Full-Time basis.
To Be Successful in This Role
- A genuinely warm & welcoming demeanour
- A driver licence
- Guest relations or front office supervisory or management experience
- Personable communication skills
- Availability to work weekends and night shifts
- Energising motivation – its infectious – no job is too big or too small
- A passion for the industry, a want to be the best in service – and the best in lifestyle
About The Role
- Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided.
- Represents property management in resolving any guest related situation.
- Manages the flow of questions and directs guests within the lobby.
- Ensure efficient, friendly and professional service is provided to all guests.
- Influence the team and assist in progressing their career goals
- Be an expert on the hotel, know it inside and out to ensure our guests receive a mind blowing service experience.
Perks, Rewards, Motivations
- Discounts on hotel rooms including all properties within the Marriott International group
- Discounts on food & beverage
- Recognition programs to keep you motivated
- Wellbeing & mindfulness programs to ensure you stay healthy in and out of work
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
