Mobility Administration/Coordinator

Job Description

Put your organisational skills to use

Working at WSP this role gives you the opportunity to provide administrative support to our busy and highly sought-after Mobility team. The Mobility team provide guidance on mobility issues to the business including immigration, tax, and international assignment benefits.

You will deliver administrative support to open cases and assist in the smooth running of the team.

Key accountabilities (but not limited to):

• Provides Administrative support in International and Domestic Mobility related matters.
• Process mobility initiations (new assignments, extensions, demobilisations)
• Preparation of international and domestic assignment agreements
• Assisting with the preparation of assignment cost estimates
• Maintaining reports and visa tracking systems incorporating continued improvement.
• Relationship management and working with external vendors to assist assignees in coordinating relocation.
• Managing a central mailbox and responding timely and accurately to enquiries.
• Maintaining constant communication with assignees to ensure the assignment is progressing to plan and obtain feedback.
• Participate in Global Mobility networking events both internal and external
• Assisting with audit and review relocation offers to external hire Candidates.
• Processing and coordinating vendor invoice payments, working alongside the internal finance team and business stakeholders.
• Assisting in policy reviews and benchmarking of relocation benefits.
• Research and develop an understanding of global and domestic mobilisation market trends
• Maintaining assignee tracker
• Assist in updating stationery emails, templates and process documentation to ensure operational efficiency
• Participate in education and facilitation of Mobility Training workshops for relevant stakeholders

Key role experiences, skills and qualifications:

• Typically, 1 to 2 years of relevant experience in mobility and/or administrative functions.
• Demonstration of understanding of global mobility/HR policies and processes.
• Proven strong customer focus with the ability to develop and maintain strong client relationships through continual communication and management of expectations.
• Excellent English, written and verbal communication skills.
• Good level of numeracy and data skills.
• Results-focused with good problem-solving skills.
• Outstanding stakeholder management skills with the proven ability to influence and effectively engage with a range of critical and diverse stakeholders.
• Exceptional time management and organisational skills with an ‘eye for detail’.
• Ability to work to a high standard individually or as part of a team.

Key personal attributes:

• Is organised and has high attention to detail.
• Open to and actions feedback. Manages self under stress.
• Presents a professional image.
• Demonstrates empathy.
• Self-awareness.
• Lives the vision and values.
• Is personable and approachable.
• Confidential and discrete.

What we will offer you:

At WSP we provide a diverse and inclusive work environment and offer many personal and professional development opportunities that are aimed to help you deliver your best self to the role whilst managing your personal life in balance. We have been recognised for the second consecutive year as a Great Place to Work® with year-on-year increases in employee engagement.

• As a people-focused business, we really focus on work/life balance and help you build a stable career.
• You’ll be able to purchase extra leave to facilitate your dreams or obligations.
• You will have Personalised career growth and training through our Award-winning Learning & Development team
• You will be able to drive your own career and your own success using our THRIVE Portal.
• Paid Parental and Partner Leave.
• Corporate employee discounts and offers
• Salary continuance insurance
• Wellness at work & social club
• Workplace giving /volunteering
• Employee reward & recognition program

About us 

With approximately 6,100 talented people based in more than 50 offices in Australia and New Zealand, we engineer projects that will help societies grow for lifetimes to come. We are dedicated to our local communities and propelled by international brainpower. We are technical experts and strategic advisors, including engineers, technicians, scientists, architects, planners, surveyors, environmental specialists, and other design, program, and construction management professionals. Our purpose is simple, we exist to future proof our cities and our environment.

WSP supports a diverse and inclusive work environment and equal employment opportunities. We encourage Aboriginal and Torres Strait Islanders and people of culturally diverse backgrounds to apply.

Please note we will not be engaging the services of recruitment agencies for this role.